As of Saturday the 5th of July, all orders are suspended until the end of the month. As no new units have been built since the middle of June, stock levels of in-demand products are depleted and due to be rebuilt after a break from work. Time also needs to be devoted to newer versions of products and their releases, in addition to updates for the website. No payments will be taken for any new orders, although queries regarding current products may still receive a delayed response.
To maintain competitive prices and deliver the absolute best value-for-money to non-UK customers, Classic Audio Ltd. currently supplies products directly overseas. All orders are currently placed via e-mail. The e-mail address below (audio recording provided for accessibility) is provided exclusively for placing orders and order-related questions, receiving the quickest response as opposed to those made via the general contact page.
Products are sold with a conditional 2 year warranty, at the discretion of the company to exclude misuse - i.e. non-standard/over-voltage power supply, user modification, and outdoor use. A repair service is also offered for units outside of warranty. Repairs requiring the involvement of the company must be performed by the company for full re-commissioning. Please see the FAQ section for more details.
UK no-fault returns are accepted within 14 days of delivery (minus the cost of postage), as per consumer rights. For customers overseas, returns are only universally accepted for faulty units (excluding misuse), with the rest being dealt with on a case-by-case basis. Potential customers are encouraged to share what they are using in their setup to ensure suitability and give the best chance of success prior to placing orders. The company reserves the right to decline orders deemed unsuitable.
Worldwide linear power supplies
Power supplies with suitable voltage ratings for the UK, Australia, EU, USA, and Canada are included automatically as standard with all deliveries to respective regions with GB 240V, EU 220V, and NEMA 120V plug types. Customers in Australia may need to source a plug adaptor as the 240V types supplied are fitted with GB plugs. Replacement power supply units are available from the company in case of damage or loss.
Spare custom parts for legacy products are kept for the company's repair service. Alternatively, schematics and parts lists are published for all discontinued products for third party repairs. The company discourages and takes no responsibility for the modification of products from the specification at sale.
As of September 2024, prices have now been referenced to precious metals, to be updated at any time deemed necessary to offset inflationary pressures. Current standard prices are shown below, including delivery to their respective regions.
| Price | GBP | EUR | USD | AUD | CAD |
|---|---|---|---|---|---|
| MM PRO | £660 | €790 | $900 | $1330 | $1200 |
| SPARTAN 78 | £220 | €260 | $300 | $450 | $410 |
| SPARTAN 30 | £500 | €600 | $670 | $1010 | $910 |
| SPARTAN 20 | £500 | €600 | $670 | $1060 | $950 |
| SPARTAN 15 | £360 | €440 | $490 | $740 | $670 |
| SPARTAN 5 | £160 | €190 | $230 | $340 | $310 |
Current price list, as of March 2025
Due to high demand and heavy receiver and conversion fees, PayPal is no longer accepted. Card payments are possible in most currencies, at a 2.5% premium to offset receiver fees, with up to 7 days clearing. UK orders are made directly via bank transfer, typically clearing instantly for next-day delivery if made before 3PM (excluding Sundays). Worldwide orders may be made in the native currencies in the above table, but are also accepted directly in Pound Sterling via virtual account services such as Revolut.
Crypto payments are instant and up to 12% cheaper
Cryptocurrency payments are most welcome from experienced users. Discounts of up to 12% are now applied to all such payments made with accepted coins and tokens, relative to respective regional prices if stated. All crypto payments must be made by the customer themselves, and not by third parties on behalf of the customer, with the amount matching the stated fiat price at the time of transfer.
Although company the does not instruct first-time users, they are encouraged to do their own research: guides on Coinbase may prove to be a useful initial point of call. Caution is always advised and the company only takes responsibility for providing correct wallet addresses for receiving payments, and does not accept liability for user interactions with third-party exchanges.
