Contacting the company about products
Please use the 'order@...' e-mail for ordering products as the personal e-mail uses a stronger spam filter that gets checked less often. Enquiries to this address will typically receive a response on the same day. Using this address also helps to keep better track of orders, ensuring that your order is dealt with as quickly and efficiently for the company and customer as possible.
See the FAQ section of the website for terms and conditions and quick answers to the most common questions asked. Queries that are covered on the FAQ page will receive a response with the appropriate bookmark link. Please feel free suggest a question for this page!
Contacting the company about articles
As of August 2026, there are four published articles on this website. Not too many, considering all the new information that has come to light during product development over the last four years. So far many e-mails have been received regarding the VU meter article and questions asked often lead to additional information being added to these articles.
Although the writer is very happy to hear from all readers and anyone who may be interested in design philosophy, it would be much appreciated, and better for all parties involved to read the following points before getting in touch.
- Please read technical articles carefully before contacting, as most practical detail is contained within them and can be easily missed if only a brief glance is given to the admittedly large amount of text within. Most of the articles are written in perspective of the would-be constructor or reader wishing to understand them.
- Please do not ask for technical help in regards to circuits and circuit topologies listed elsewhere on the web. There are a great many forums that can offer potentially better advice regarding these. The author occasionally offers advice on forums, but does not wish to deliver it through this website. Similarly heavy adaptation to the point of complete re-design of circuitry will not be given for published circuits.
- This may be a given, but the author is interested in hearing constructive and objective criticism based upon falsifiable criteria. Discussion of the baselessly subjective variety, on the other hand, may not receive a positive response. Reader feedback is much appreciated, especially if it points in the direction of improvement.
- While non-definable subjectivist terminology will not be appreciated, meaningful subjectivist impressions of objectively demonstrable effects are quite up for discussion in the perspective of sound perception, especially when accompanied by concrete evidence such as measurements.
- Concision is always appreciated and anecdotes are dishes best served in small portions, however entertaining they may be. Due to finite time constraints, very long e-mails may not be read to completion, and may not receive a full response.
Hopefully the reader will not be discouraged by these prerequisites. Unfortunately, to protect e-mail addresses from receiving spam to the point of uselessness, the e-mail addresses listed in the details section are rendered as images and not text, to prevent harvesting by spam-bots. The reader will therefore need to re-type them into whatever e-mail application they find themselves using. This is unavoidable at the present moment in time.
We look forward to hearing from you!
