Contacting Classic Audio Ltd about products
If you are based in the UK or use a UK forwarding number then Classic Audio Ltd. can be contacted on the telephone number above during normal business hours, and depending on the luck of the situation well outside of business hours. Voicemails are returned at the nearest possible opportunity. All technical questions will be answered in full detail.
Please use the 'order@...' e-mail for ordering products as the personal e-mail uses a stronger spam filter that gets checked less often. Enquiries to this address will typically be responded to on the same day. Using this address also helps to keep better track of orders, ensuring that your order is dealt with as efficiently for Classic Audio Ltd. and as quickly for the customer as possible.
Alternatively, if instant messaging is required, customers can make contact through the Classic Audio Ltd. via the Facebook page, although this may be less reliable than the e-mail and regional telephone options.
This may be a good option for customers without a telephone number wishing to have a voice conversation, although it is important to remain mindful of regional time.
If an authorised dealer has made you aware of Classic Audio products, please order through them.
Contacting Classic Audio Ltd about articles
As of January 2022 there are four published articles on the Classic Audio site. In between development of new products, more will be published as the year progresses detailing special techniques for high quality audio design. So far many e-mails have been received regarding the VU meter article and questions asked often lead to additional information being added to these articles.
Although the author is very happy to hear from all readers and anyone who may be interested in the Classic Audio design philosophy or products, it would be much appreciated, and better for all parties involved, if those interested in contacting the site would adhere to the simple conditions that follow.
- Please read technical articles carefully before contacting, as most practical detail is contained within them and can be easily missed if only a brief glance is given to the admittedly large amount of text within. Most of the articles are written in perspective of the would be constructor or reader wishing to understand them.
- Please do not ask for technical help in regards to circuits and circuit topologies listed elsewhere on the web. There are a great many forums that can offer potentially better advice regarding these, the author does offer advice on such forums occasionally, but does not wish to deliver it through the Classic Audio site. Similarly heavy adaptation to the point of complete re-design of circuitry will not be given for published circuits.
- Please refrain from promoting any sale of goods or services to the author, such as advertising in HiFi magazines (with a good review given under the table), unless explicitly, or very strongly implicitly solicited.
- This may be a given, but the author is quite interested in hearing constructive and objective criticism. Any attempts to enter into argument, especially in the form of the confrontational and profane will not yield a response. Reader feedback is much appreciated, especially if it points in the direction of improvement.
- No subjectivist discussion in promotion of various snake-oil products such as magical power cables that 'dramatically enhance midrange clarity and low-end authority'. Similarly non-definable subjectivist terminology will not be appreciated, although meaningful subjectivist impressions of objectively demonstrable effects are quite up for discussion in the perspective of sound perception.
- Concision is always appreciated and anecdotes are dishes best served in small portions, however entertaining they may be. The author, being in possession of a finite amount of time may not be able to read very long e-mails, and will be unable to respond in time.
Hopefully the reader will not be discouraged by these prerequisites. Unfortunately, to protect e-mail addresses from receiving spam to the point of being rendered useless, the e-mail addresses listed in the details section are rendered as images and not text, to prevent them from being harvested by spam-bots. The reader will therefore need to re-type them into whatever e-mail application they find themselves using, but this is unavoidable at the present moment in time.
Classic Audio and its author look forward to hearing from you!